English 
Bulgarian Terms of Service
Effective date: 01.06.2025
Welcome to the website of Senarro- a trademark of CAP Consult EOOD, registered in Bulgaria. By accessing and using this website (the "Site") you agree to be bound by these Terms and Conditions. If you do not agree to them, please do not use the Site.
1. Company details
CAP Consult EOOD
Address: 5 Tsar Samuil Street, 2760 Razlog, Bulgaria
UIC: 202079183
VAT ID: BG202079183
Email: office@senarro.com
Phone: +359 895 835 269
2. Scope of use
This site provides information about our products and allows you to place orders. You can use the site for lawful purposes only and in accordance with these General Terms and Conditions.
It is prohibited:
Using the site in violation of current legislation;
Attempts for unauthorized access to the site's servers;
Sending false, misleading or infringing information;
Copying, distributing, selling or exploiting content without express written consent.
3. Intellectual property
All elements of this site – including, but not limited to: logo, product images, graphics, text, recipes and design – are intellectual property of CAP Consult EOOD or its licensors and are protected by copyright and other laws.
Use or distribution without prior written consent is prohibited.
4. Information about the products
We strive to maintain accurate product descriptions, prices and availability, but we reserve the right:
To correct errors and omissions at any time;
To change product information without notice;
To limit quantities or access to certain products or services.
5. Ordering and Payments
All orders placed through the site are subject to confirmation. We reserve the right to refuse or cancel an order, including in the event of suspected fraud or violation of the Terms and Conditions.
Prices are in EUR or BGN and include VAT, where applicable. Payment is made through available checkout methods, with all transactions processed securely by our payment partners.
6. Delivery
Delivery terms, deadlines and relevant fees are described in our Shipping PolicyWe are not responsible for delays caused by couriers or customs authorities.
7. Return and Refund Policy
Please, read our Return and Refund Policy for information on return, exchange or refund conditions. As a consumer in the EU, you have the right to cancel your purchase within 14 days under the Consumer Rights Directive.
8. User accounts
If you create an account on our site:
You are responsible for keeping your username and password confidential;
You agree to provide accurate and up-to-date information;
We reserve the right to terminate your account for violation of these terms or misuse of the site.
9. External links
The Site may contain links to external websites. We are not responsible for their content, privacy policies, or terms of use.
10. Limitation of liability
To the extent permitted by law, CAP Consult EOOD is not liable for indirect, incidental or consequential damagesarising from the use of the site or purchased products.
We do not guarantee that the site will always be available, secure or error-free.
11. Compensation
You agree to indemnify CAP Consult EOOD, its employees and partners for all claims, losses or expenses arising from your use of the site or your breach of these terms and conditions.
12. Protection of personal data
We process your personal data in accordance with our Privacy PolicyBy using the site, you consent to the processing and confirm that the data you provide is accurate.
13. Приложимо право и юрисдикция
These General Terms and Conditions are governed by the laws of the Republic of BulgariaAll disputes shall be referred to the competent court in Bulgaria, unless otherwise provided by EU consumer protection legislation.
14. Changes to the General Terms and Conditions
We may update these Terms and Conditions. Any changes will be effective upon posting on this page. By continuing to use the site after any changes, you agree to the new terms.
For questions about these Terms and Conditions:
Email: office@senarro.com
Phone: +359 895 835 269
